A professional freight service you can trust
IL - (312)383-8731 | (224 )653-8939
LA - (213)601-5402

Faq

Do You Have Questions?

Below you’ll find answers to some of the most frequently asked question. We are constantly adding most asked question to this page.

Volume Weight: Also known as Dimensional weight and "dim" weight, volume weight is used due to the fact that the space a package occupies on aircraft could be more and could have higher cost than the package's real weight. Consider calculating dimensional weight for every shipment. Then, compare it to its actual weight and make use of the greater of the two while determining the cost of your shipping.

The items include the following:

  • Cigarettes and related products
  • Cash, money & related items
  • Firearms, Ammunition & Weapons
  • Illegal Drugs
  • Precious metals and stones
  • Gambling Items
  • Perishable products
  • Antiques and Fine Works of Art
  • Fresh Flowers and Plants
  • Explosive and Toxic
Please, do not order any items that can’t be exported legally. In a case where you do so, Samoye will deliver such goods to the local law enforcement agency and send you the confiscation sheets. Kind go through a comprehensive list of Nigerian Import Prohibited Products

Samoye would repack your packages for $3 per pack
We’d repack a package if

  • The carton or box is broken or damaged
  • The package is seen as a Volume weight package and repacking might help cut down on the expenses for the Customer.
Please Note: Repacking is different from Samoye Consolidation

No. Samoye wouldn’t carry out this service to prevent items getting misplaced. Each package is accounted for with their tracking info (details).

Pay via transfer from your Nigerian Bank account to Samoye Nigerian Bank account
Your Nigerian Credit or Debit Cards
Offer cash payment into Samoye local bank account

We accept payments in USD and Naira via our Nigerian Partners. But we don’t take cash payments.